GiveGo Account Controls

Request deletion of your GiveGo account

Customers and GiveGo Movers can initiate deletion directly from the account screen. A public email option is also available when account access is unavailable.

Delete your account in the GiveGo app

  1. Sign in to GiveGo.
  2. Open Account from the bottom navigation.
  3. Find Delete GiveGo Account.
  4. Review the consequences, enter the required confirmation, and submit the request.
  5. Return to the same account section to review the request status or cancel it when cancellation remains available.
Sign in to GiveGo

Cannot access the app?

Email support@givego.life from the email address associated with your account. Use the subject GiveGo Account Deletion Request. GiveGo may require identity verification before acting on the request.

What deletion means

  • Access to the account and ordinary profile information is removed or deactivated after the verified request is processed.
  • Open pickups, payment disputes, claims, safety reports, or unresolved balances may need to be addressed first.
  • GiveGo may retain limited transaction, fraud-prevention, tax, legal, safety, insurance, or dispute records when retention is required or reasonably necessary.
  • Deletion does not automatically remove records independently held by Stripe, a receiving organization, a bank, a regulator, or another service provider under its own obligations.

Do not submit sensitive credentials

GiveGo Support will never ask for your password, full payment-card number, security code, or bank-login credentials to process an account-deletion request.