GiveGo Account Controls
Request deletion of your GiveGo account
Customers and GiveGo Movers can initiate deletion directly from the account screen. A public email option is also available when account access is unavailable.
Delete your account in the GiveGo app
- Sign in to GiveGo.
- Open Account from the bottom navigation.
- Find Delete GiveGo Account.
- Review the consequences, enter the required confirmation, and submit the request.
- Return to the same account section to review the request status or cancel it when cancellation remains available.
Cannot access the app?
Email support@givego.life from the email address associated with your account. Use the subject GiveGo Account Deletion Request. GiveGo may require identity verification before acting on the request.
What deletion means
- Access to the account and ordinary profile information is removed or deactivated after the verified request is processed.
- Open pickups, payment disputes, claims, safety reports, or unresolved balances may need to be addressed first.
- GiveGo may retain limited transaction, fraud-prevention, tax, legal, safety, insurance, or dispute records when retention is required or reasonably necessary.
- Deletion does not automatically remove records independently held by Stripe, a receiving organization, a bank, a regulator, or another service provider under its own obligations.
Do not submit sensitive credentials
GiveGo Support will never ask for your password, full payment-card number, security code, or bank-login credentials to process an account-deletion request.